Privacy Policy

1. What Information We Collect

1.1 Personal Information:

We collect Personal Data that is voluntarily provided by users. This data is necessary to deliver our services, process payments, respond to support inquiries, and provide service-related updates.

Personal Data is processed solely for the purposes outlined in our Privacy Policy. We do not sell or rent this data to third parties. The collection and processing of Personal Data are carried out in compliance with our legitimate business interests and contractual obligations to our users.

1.2 Non-Personal Information:

We do not actively collect Non-Personal Information.

1.3 Location Services:

We do not request, collect, or access your location information.

2. Third-Party Apps/Links

Our apps or services may display advertisements or links to third-party websites or mobile applications. When you interact with third-party ads or links, you may leave our app or service. We are not responsible for the privacy practices of these third-party providers. We recommend that you review their privacy policies before engaging with their content or services.

3. The protection and retention of your personal data

3.1 Security Measures

We have implemented top-tier physical, procedural, and technical security measures in our offices and information storage facilities to prevent any unauthorized access, disclosure, modification, loss, or misuse of your Personal Data. While we strive to maintain robust systems, it's important to note that no security measures are completely foolproof. Therefore, our primary principle is to collect only essential data.

3.2 Servers and Data Centers

Our servers are housed in highly secure data centers that adhere to stringent security practices. None of these data centers require us to collect or store any traffic data or Personal Data related to your use of the Services. If any data center were to request logging such data, we would immediately terminate our partnership with that service provider and explore alternative options. Even if a government were to seize one of our VPN servers, there would be no logs or information connecting individual users to specific events, websites, or activities.

3.3 Retention of Personal Data

Your Personal Data, which never includes sensitive information like browsing history, DNS queries, or user-linked IP addresses, is retained for a limited period in compliance with applicable data protection laws. We keep the data as long as we have your consent or a legitimate reason for holding it.

4. Usage Statistics Data and App Diagnostic Data

To ensure exceptional customer support and maintain the quality of our service, We gather specific information regarding your VPN usage. This data is only accessible to our staff on a need-to-know basis.

We guarantee that Usage Statistics Data and App Diagnostic Data never contain any sensitive information, adhering to our overall commitment of never logging browsing history, traffic destinations, data content, IP addresses, or DNS queries.

5. Your Privacy Rights

5.1 Right to Access

You have the right to access the personal data we hold about you.

5.2 Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.

5.3 Right to Deletion

You have the right to request the deletion of your personal data. However, please be aware that deleting certain data may impact our ability to provide you with our Services.

5.4 Right to Restriction and Objection

You have the right to request the restriction of or object to the processing of your personal data.

5.5 Right to Data Portability

You have the right to request and receive your personal data in a commonly used format for portability.

5.6 Right to Withdraw Consent

You have the right to withdraw your consent to the processing of your personal data at any time.

6. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions or comments regarding this Privacy Policy or any other concerns related to our apps or services, please contact us at [email protected]